Privacy Policy

Last update: August 31, 2023


"Parking Signs Reader" mobile application developed by Hello Robo, Inc. ("us", "we", or "our"). This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application ("Service").




Information We Collect


- Personal Information
To provide you with the best experience, we may collect personally identifiable information, such as your email address, first name, last name, and phone number. This information is used to personalize your experience and communicate important updates.


- Usage Data
We automatically collect usage data when you interact with our Service. This data may include your IP address, device type, location, operating system, app version, and usage patterns. This information helps us improve the app's performance and enhance user experience. The information gathered is for the sole purpose of providing you accurate parking advice.


- Camera Access
When you use the camera feature in our app to capture parking signs, we collect photos of those signs. This imagery is essential to train our AI model and enhance our service's accuracy. The information gathered is for the sole purpose of providing you accurate parking advice.





How We Use Your Information


- AI Model Improvement
The photos you contribute help us train and improve our AI model for better accuracy over time. Your contributions are vital to enhancing the overall functionality of the app.


- Communication
We may use your contact information to send you important updates, notifications, and promotional materials related to the Service.


- Analytics
We track user behavior and engagement to better understand how the app is used and identify areas for improvement. This data is anonymized and aggregated for analytical purposes.




Data Security
We are committed to safeguarding your data and have implemented appropriate measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.


Third-Party Services
We may use third-party services, such as analytics tools and cloud storage providers, to assist us in delivering and improving our Service. These providers may collect and process data on our behalf, following their own privacy policies.


Your Choices
You can control your data shared with us by managing app permissions on your device. You can also opt out of receiving promotional emails by following the unsubscribe link included in those emails.


Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.


Changes to this Privacy Policy
We may update this Privacy Policy as necessary to reflect changes in our practices or for legal reasons. We recommend reviewing this page periodically for the latest information.


Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@hellorobo.co.